Knowledge Base & FAQs

Frequently Asked Questions

  • Why is my garage door making a loud grinding noise?

    Loud grinding noises usually mean your rollers are worn out, your tracks are misaligned, or the moving parts need high-quality lubricant. NIB DOORS can lubricate and realign your system to restore quiet operation.

  • How can I tell if my garage door spring is broken?

    A loud pop sound from the garage is a common indicator of a snapped spring. You will also notice a visible gap in the coil above the door, or your opener will struggle or fail completely to lift the door.

  • Can I safely replace a broken garage door spring by myself?

    No, you should never attempt to replace garage door springs yourself. They operate under immense mechanical tension and can cause severe injury. Always trust a professional team like NIB DOORS to handle it safely.

  • Do you offer any special discounts for your garage door services?

    Yes! We are proud to support our community by offering dedicated senior citizen and military discounts on our residential services.

  • How often should I schedule a tune-up for my garage door?

    We recommend scheduling a comprehensive safety inspection and maintenance tune-up at least once a year to prevent sudden, costly breakdowns.

  • What should I do if my garage door starts to go down but immediately reverses?

    This is usually caused by blocked or misaligned electronic safety photo-eye sensors. Check for objects blocking the beam or look for a blinking light on the sensors themselves.

  • How long does a standard residential garage door installation take?

    A professional garage door replacement usually takes between 3 to 5 hours to complete, including removing the old door and installing brand-new tracks and hardware.

  • Why should I choose NIB DOORS instead of another company?

    We save you from paying big bucks while delivering elite workmanship. We take the extra time to ensure every detail is handled correctly and treat your home with total integrity.

  • Do you service all residential properties in the Atlanta area?

    Yes, NIB DOORS proudly services all residential properties across Atlanta, Georgia, and the surrounding metropolitan neighborhoods.

  • Can you repair my existing garage door opener, or must I replace it?

    We always try to fix your opener first by replacing broken components like gears or logic boards. If it is unsafe or completely worn out, we can install a modern smart opener.